CareSkill Education LLC
Effective Date: September 2, 2026
CareSkill Education LLC respects your privacy. This Privacy Policy explains how we may collect, use, protect, and share information when you visit our websites, communicate with us, purchase or use our products or services, register for an account, participate in educational programs, or otherwise interact with CareSkill Education LLC.
CareSkill Education LLC develops educational resources, student-support services, professional tools, and technology products, including products offered through CNA Skills at Home and other CareSkill product lines.
Some CareSkill products or services may have additional or product-specific privacy notices, user agreements, or terms. When a product-specific privacy notice applies, that notice should be read together with this Privacy Policy. If a product-specific notice provides more specific information about that product's data practices, the product-specific notice controls for that product.
Depending on how you interact with CareSkill Education LLC, we may collect information that you voluntarily provide, such as:
Name
Email address
Business or telephone number
Account and registration information
Educational status or area of study
Product or program interests
Scheduling information
Questions, feedback, support requests, or messages
Survey, form, or evaluation responses
Information submitted when participating in beta testing or product review
Information needed to provide purchased products or services
Information you choose to provide when using CareSkill applications or tools
We may also collect limited technical or usage information associated with the operation of our websites and applications, such as browser type, device type, pages visited, approximate usage activity, error information, and similar technical information where supported by our service providers.
CareSkill Education LLC may use information to:
Provide and administer products, services, and educational resources
Create and manage customer or user accounts
Process registrations and product access
Communicate with customers, learners, reviewers, and users
Provide customer and technical support
Schedule services such as Student Success Coaching
Respond to questions or requests
Deliver product, program, or account-related notifications
Provide educational or product updates
Manage beta testing and product-review activities
Improve our products, applications, websites, educational resources, and user experience
Evaluate product functionality, bugs, usability, and performance
Maintain security and prevent misuse
Maintain business, legal, or transaction records where appropriate
Comply with applicable legal requirements
We may also send marketing or informational communications about CareSkill products or services when appropriate. Individuals may request to stop receiving promotional communications.
Transactional, account, security, or service-related communications may still be necessary when someone maintains an active account, purchase, registration, or service relationship.
Different CareSkill products may collect different types of information.
For example, a learner using an educational product may provide different information than an organization using CareSkill Form Studio or a nurse using a future CareSkill Nursing Tools product.
CareSkill will seek to collect only information reasonably relevant to providing, supporting, securing, or improving the applicable product or service.
Users should follow any additional privacy notice, user agreement, consent, or data-use instructions presented within the specific product they are using.
Some CareSkill products may include artificial intelligence features intended to assist with activities such as form creation, educational support, content organization, knowledge retrieval, recommendations, research assistance, or other product functions.
When AI features are used, information necessary to process the user's request may be provided to approved technology providers that support those functions.
CareSkill seeks to limit the information provided to AI services to what is reasonably necessary for the requested function.
Users should not intentionally submit confidential, highly sensitive, or regulated information to an AI feature unless the specific CareSkill product expressly supports that type of information and provides appropriate instructions for its use.
CareSkill AI features should not be treated as substitutes for professional medical, legal, financial, regulatory, or other qualified professional advice.
The general CareSkill website and ordinary public contact forms are not intended for the submission of:
Protected health information
Patient or resident records
Detailed personal medical information
Social Security numbers
Complete payment-card information
Financial account credentials
Passwords
Confidential clinical records
Other highly sensitive information that is unnecessary for the requested service
Please do not submit this type of information through general website contact forms, ordinary email, or public-facing website AI tools.
A specific CareSkill product may provide different instructions if that product is intentionally designed to handle a particular category of information.
CareSkill Education LLC may use third-party commerce or payment providers to process purchases.
Payment-card information is generally processed through the applicable secure payment provider rather than being collected through ordinary CareSkill emails or support messages.
Customers should not send complete credit-card numbers, banking credentials, or similar payment information through email or general contact forms.
CareSkill Education LLC uses or may use third-party technology providers to operate portions of its business.
These may include services for:
Website and product hosting
Online course or product delivery
Payment processing
Scheduling
Email communication
Video hosting
Forms and surveys
Analytics
Cloud or data infrastructure
Artificial intelligence
Virtual meetings
Customer communication
Other business operations
Examples may include Podia, payment processors such as Stripe, Calendly, Google services, video or social-media platforms, email providers, and other approved service providers.
These companies maintain their own privacy practices and terms.
CareSkill's Privacy Policy governs CareSkill Education LLC's handling of information. A third-party provider's own privacy policy governs that provider's handling of information through its services.
CareSkill does not control the privacy practices of independent third-party websites or services.
Some CareSkill products, website functions, purchases, or customer experiences may be delivered through Podia or another third-party platform.
CareSkill Education LLC's Privacy Policy and applicable product agreements govern CareSkill's relationship with its customers.
Podia and other platform providers maintain separate terms and privacy policies governing their own services.
Customers may therefore be subject to both CareSkill policies and the policies of the third-party platform they use.
These policies should not be treated as interchangeable.
CareSkill Education LLC does not sell personal information.
We may share limited information with service providers when reasonably necessary to operate our websites, products, communications, payments, scheduling, applications, or other business functions.
We may also disclose information when reasonably necessary to:
Comply with applicable law or legal process
Respond to lawful government requests
Investigate fraud, misuse, or security incidents
Protect CareSkill Education LLC, our users, or others
Enforce applicable agreements
Protect legal rights or safety
Service providers should receive only information reasonably necessary for the applicable service.
Our websites and third-party service providers may use cookies or similar technologies to support functions such as:
Website operation
Login or session management
Preferences
Security
Analytics
Performance
Customer experience
Browser settings may allow users to limit or block some cookies.
Disabling certain cookies may affect how portions of a website or application function.
CareSkill Education LLC develops educational resources for healthcare learners.
Information submitted through CareSkill educational products may be used to provide the requested educational experience, support the learner, administer the applicable program or service, and improve CareSkill products.
CareSkill educational resources are supplemental unless expressly stated otherwise.
They do not replace approved healthcare education programs, instructors, supervised laboratory or clinical training, certification requirements, licensing requirements, or professional judgment.
Practice Partner Connect may allow users to create profiles and share selected information for the purpose of finding or communicating with practice or study partners.
Users should only provide information they are comfortable sharing within the intended platform experience.
Users should not disclose another person's private or confidential information without permission.
Specific Practice Partner Connect privacy and community rules may provide additional requirements.
CareSkill may use testimonials, stories, images, educational examples, reenactments, or AI-generated visuals in educational or promotional materials when appropriate.
When information relates to an identifiable individual, CareSkill will seek to use appropriate authorization or de-identification practices depending on the circumstances.
AI-generated or illustrative images should not automatically be interpreted as photographs of actual students, patients, residents, graduates, employees, or clinical environments unless clearly identified as such.
CareSkill Education LLC takes reasonable administrative and technical measures intended to protect information under its control.
However, no website, application, electronic communication system, or data-storage system can be guaranteed to be completely secure.
Users are responsible for maintaining the confidentiality of their own login credentials and should notify CareSkill if they believe their account has been compromised.
CareSkill may retain information for as long as reasonably necessary to:
Provide products or services
Maintain active accounts
Complete transactions
Provide support
Maintain business records
Resolve disputes
Maintain security
Meet legal or regulatory obligations
Preserve appropriate audit or acceptance records
When information is no longer reasonably needed, CareSkill may delete, anonymize, or otherwise dispose of it according to applicable business and legal requirements.
Specific CareSkill products may establish different retention periods where appropriate.
CareSkill products and websites are generally intended for healthcare learners, professionals, adult customers, organizations, and others using CareSkill educational or business services.
CareSkill does not knowingly collect personal information through its general website from children under 13 without appropriate authorization.
If CareSkill becomes aware that personal information from a child under 13 has been collected inappropriately, reasonable steps will be taken to address or remove that information.
Specific products intended for younger users, if introduced in the future, may require additional parental or guardian procedures.
Depending on the information involved and applicable requirements, you may contact CareSkill Education LLC to:
Correct or update contact information
Ask questions about information we maintain
Request deletion of information when reasonably possible
Request removal from promotional communications
Request assistance with an account
Ask how information associated with a CareSkill service is being used
Certain information may need to be retained for legitimate business, security, transaction, contractual, or legal reasons.
You may ask CareSkill Education LLC to stop sending promotional email communications.
You may still receive communications that are necessary for:
Purchases
Account security
Product access
Registration
Scheduling
Customer support
Legal notices
Material service changes
Other active business relationships
CareSkill websites or products may provide links to external organizations, educational programs, community resources, government agencies, schools, or other third-party websites.
CareSkill Education LLC does not control the privacy practices, availability, content, or services of those organizations.
Users should review the third party's current privacy and service information before providing personal information.
CareSkill Education LLC may update this Privacy Policy as our products, technology, business operations, or legal requirements evolve.
When material updates are made, the effective date at the top of this policy will be updated.
Additional notice or acceptance may be required for certain product-specific changes when appropriate.
Questions about this Privacy Policy or CareSkill Education LLC's privacy practices may be directed to:
CareSkill Education LLC
✉️ cnaskillsathome@cnaskillsathome.com
📞 (815) 365-3439
🌐 www.cnaskillsathome.com
© 2026 CareSkill Education LLC. All rights reserved.